Multifaceted perspectives

You will be a core member of the Von Ardenne North America Service Team to provide world-class service to customers for our sophisticated vacuum coating equipment. The role is based and located in Perrysburg, Ohio.

Taking responsibility together
  • Create, process, and evaluate notifications via SuperOffice ticket system
  • Generate commercial documents including quotes, order confirmations, invoices, etc.
  • Maintain data in the SAP system
  • Review and process expense reports, timecards, and required paperwork for Field Service Engineers and Project Managers
  • Key User of SAP4HANA Service Module
  • Provide backup support for Spare Parts Coordinator
  • Perform general office administration tasks as needed
  • Other duties as assigned



  • 3-5 years of work experience in providing superior customer service, preferably in a high-volume manufacturing operation, and demonstrated ability to focus and solve problems.
  • Associate degree or equivalent work experience in related discipline
  • Proficient skills in MS Excel
  • Excellent communication and interpersonal skills
  • Ability to work in a fast paced environment
  • Organized with the ability to define your priorities
  • Trustworthy and self-confident team player



  • Preferred Bachelor’s degree in a business, science or engineering related discipline
  • Very good command of spoken and written English, speaking German is a plus
  • The ideal candidate would possess knowledge of thin-film semiconductor PVD coating, high-volume manufacturing, and development activities for automated deposition equipment, service, and operations.
  • SAP experience desired

Company Paid STD/LTD

Company Paid Life Insurance

Paid Sick Time





401(k) with Company Match

Competitive Wages

Are you interested?

Then we look forward to receiving your application, stating your period of notice. Please apply preferably online via our career portal on our website.

For resumé and any questions please use

Apply now

For reasons of better readability, no gender-specific differentiation is made. Corresponding terms apply in principle to all genders for the purposes of equal treatment.

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Human Resources - VANA

VON ARDENNE North America
28304 Cedar Park Blvd. Suite F
OH 43551-4863 PERRYSBURG